W.O.A.L.M. only collects personal information in accordance with the applicable laws. An on-line visitor generally submits data to W.O.A.L.M. for the following purposes: (1) to purchase goods and services from our websites; (2) to register for a product or an account, or to participate in our services; (3) to access personalized services for players; (4) to register a warranty; (5) to enter a competition; (6) to register a complaint; (7) for customer service or technical support; (8) a site visit, (9) use of the forums.
For the purposes outlined above, W.O.A.L.M. may require that you submit certain personal information, which may include your name, your street address, your telephone number, your email address, your age and/or your date of birth. We do not require this information if you are just visiting our sites, but you may be unable to access certain areas of the sites or use certain features, such as the forums, without registering, or receive certain materials such as our information bulletins without providing a certain amount of personal information.
Any visitors purchasing products or services will be required to submit additional information, such as a valid credit card number and credit card expiration date.
Your web browser or your client software will forward to W.O.A.L.M. geographical information, data concerning your computer (e.g. capabilities, game data processing, and browser type,) and data concerning the way you use the products and services (e.g. log in and log out time). W.O.A.L.M. will use this data to generate aggregate statistics about its user community. In addition, W.O.A.L.M. will use such information for security, system integrity (the prevention of hacking, cheats, etc.), or enforcement purposes. Please note that the use of your data may differ from product to product and from service to service. Please review the game specific documentation. We will sometimes link this information with your personal information if we feel that the conditions of use have been violated or at the request of the legal authorities.
W.O.A.L.M. will also ask you to enter a user name and a password. We would ask that you do not use your real name, the name of another person, or a name protected by copyright or trademark as a user name.
If you are a registered user, your information may be stored in W.O.A.L.M. databases to customize the website for you, to provide customized information about W.O.A.L.M. and its affiliates or third party products for you, as well as for other commercial or publicity purposes.
Cookies are small data files sent to your hard disk from the Internet sites you visit. Any cookies stored on your computer can be used to recall details such as your password or a previous registration or authentication.
Most web browsers are set to accept cookies. You can block cookies or set your browser to receive a warning message before any cookies are saved onto your PC. If you would prefer not to have any cookies installed on your hard drive, we recommend that you consult your browser documentation or the help window for more information. Cookies may, however, be necessary for running certain applications on our sites and blocking them may result in your being unable to access certain applications.
An IP address is the number assigned to your server or your computer by your Internet Service Provider ("ISP"). W.O.A.L.M. may require these IP addresses for account authentication, system administration purposes, or for sending out information collectively. W.O.A.L.M. may also use IP addresses to limit the use of its servers by any other system in order to avoid any misuse of its servers.
We may sometimes use these IP addresses and associate them with a particular account or user if we feel that the conditions of use have been violated or at the request of the legal authorities.
When you visit W.O.A.L.M. site and you are asked to provide information, you only share this information with W.O.A.L.M. except where clearly indicated to the contrary. Some services are, however, provided in conjunction with affiliated companies, and for the provision of these services, W.O.A.L.M. may share your personal information with its affiliated companies, in particular W.O.A.L.M. Germany Limited. If a company other than W.O.A.L.M. receives your personal data, you will be notified before this operation takes place. In any case, the transfer of personal data to another company will only be carried out with your express authorization.
The information you enter on forms on W.O.A.L.M. websites will only be sent to W.O.A.L.M. once you have clicked the "Send" or the "OK" button. You can halt the transfer of data at any time by quitting the form screen, i.e. by closing your web browser prior to clicking the "Send" or the "OK" buttons; no information will then be sent to W.O.A.L.M..
The personal data you submit to W.O.A.L.M. allows us to process your orders, and provide you with the game, customer, and technical support services, and, if you wish, to inform you of our new products, updates and/or competitions, promotional offers and special events.
With your consent, we can also send your personal information to other companies or organizations who offer products which may be of interest to you.
In addition, you personal information can be displayed within the Real ID feature, should you decide so.
Finally, we can use your personal data to generate internal statistics for marketing, consumer profiles or demographic research, etc. to tailor our products and services to satisfy your requirements. Our aim is to better understand and serve our clients.
As with any business, your personal information is also an asset of W.O.A.L.M. and will become part of our normal business records. As such, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your personal information may be transferred to W.O.A.L.M.’s successor or assignee.
W.O.A.L.M. allows you to monitor the way in which we use the personal information we obtain. Any promotional materials which W.O.A.L.M. may send to you (e.g. "newsletters" or "information bulletins") contain internal mechanisms that allow you to block future mailings (Opt-out).
You can also contact us if you wish to change the way in which we use your personal information, i.e. whether W.O.A.L.M., the parent company or any subsidiary company can send you e-mails or standard mail regarding our products or services.
You can contact us at the following address: W.O.A.L.M., Mikras Asias 96, 67100 Xanthi Greece. You can also reach us by ticket (into our website main page). Please state which services or publications you no longer wish to receive so that we can respond to your needs more effectively.
W.O.A.L.M. deems it a point of honor that the information you send us should be protected and should remain in its original form, i.e. unaltered. In this respect, access to all private data is strictly monitored. Furthermore, we will do our utmost to ensure that the third parties to whom we may forward this information provide sufficient guaranties of security with regard to this personal information.
If, for any reason, you are concerned about the way in which we collect your personal information, if you wish to access, amend or correct it, or if you want us to delete it from our servers, please contact W.O.A.L.M.. You can also contact us by ticket (into our website main page). Please note that the deletion of your data will lead to the termination of your account and applicable services.
We feel under a particular obligation to protect information obtained from young children. We would strongly urge parents to instruct their children never to disclose their real name, their address or their telephone number while they are on-line without prior permission. No information should be transmitted to W.O.A.L.M. by minors aged 12 years or under. W.O.A.L.M. commits to never knowingly processing data provided by minors aged 12 years or under.
Minors fewer than 18 years of age should not order or subscribe to any paid service on-line without the permission of their parents or guardians. We would ask parents and guardians to be particularly vigilant and to ensure that their minors do not transgress when using our sites or on-line services.